The benefits of GLS Returns Portal
Thanks to the portal provided by Shop Return Service, you no longer need to worry about setting up a returns process for your customers.
We provide you with a website that allows your customers to manage their returns independently from start to finish!
The portal URL will be fully recognisable and trustworthy, featuring your company or your brand name.
In addition to the URL, the main elements can also be customised: you can add your logo and personalise the images displayed throughout the portal.
One service available across Europe
Customers can drop off their returns in the following countries:
Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland*, and the United Kingdom*.
* Domestic shipments only.
In the United Kingdom, shipments from Great Britain to BT postcodes (Northern Ireland) are excluded. The service is available via Parcelforce and Royal Mail.